Day Shift Patient Access Specialist

Hillcrest HealthCare System; Tulsa (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Hillcrest HealthCare System is seeking a day shift, full-time Patient Services Representative in Tulsa, OK. The role focuses on front-desk patient interactions, registration, insurance verification, and accurate data entry to support patient flow.

You will greet patients, collect payments, answer calls, and help schedule appointments while upholding hospital policies and delivering compassionate service in a team-based environment.

Qualifications

• Experience in customer service or hospital setting preferred.
• Experience with patient registration and scheduling.
• Ability to verify insurance information accurately.
• Excellent communication and data entry skills.
• Team-oriented with a helping attitude.

Responsibilities

• Assist patients and visitors in a courteous, timely manner.
• Verify insurance and complete patient registrations.
• Collect payments and process charge slips.
• Schedule physician/provider appointments and manage calendars.
• Greet patients, verify information, and enter data accurately.
• Uphold Hillcrest policies and deliver quality patient care.

Skills

Customer service

Phone etiquette

Data entry

Scheduling

Insurance verification

Education

High School Diploma or GED

Job description

Hillcrest HealthCare System is seeking a day shift, full-time Patient Services Representative in Tulsa, OK. The role focuses on front-desk patient interactions, registration, insurance verification, and accurate data entry to support patient flow.

You will greet patients, collect payments, answer calls, and help schedule appointments while upholding hospital policies and delivering compassionate service in a team-based environment.