Patient Services Specialist: Check-In & Scheduling

Carle Health; Mattoon (IL); On-site; USD 24,000 - 39,000; Full time

Job summary

Carle Health is seeking a Patient Services Representative 1 in Mattoon, IL. You will support daily clinic operations including patient check-in/out, charge posting, and appointment scheduling.

You will handle insurance verifications and coordinate with physicians and staff to ensure smooth patient flow. The role requires basic computer skills and familiarity with office equipment, with a focus on accuracy, empathy, and professional communication.

Qualifications

• Associate's degree in related field is required.
• Experience with general office equipment is expected.
• Basic computer skills are required.

Responsibilities

• Co-ordinates daily clinic prep, patient identification, check-in/out, charge posting, cash handling, and appointment scheduling.
• Handles patient communications; relays messages to physicians and staff.
• Ensures timely and accurate reporting of medical information from patients and referring physicians.

Skills

General office equipment

Basic computer skills

Education

Associate's Degree: Related Field

Tools

N/A

Job description

Carle Health is seeking a Patient Services Representative 1 in Mattoon, IL. You will support daily clinic operations including patient check-in/out, charge posting, and appointment scheduling.

You will handle insurance verifications and coordinate with physicians and staff to ensure smooth patient flow. The role requires basic computer skills and familiarity with office equipment, with a focus on accuracy, empathy, and professional communication.