Patient Access & Scheduling Coordinator

Carle Health; Urbana (IL); On-site; USD 24,000 - 39,000; Full time

Job summary

Carle Health is hiring a Patient Services Representative 1 in Illinois. The role supports daily clinic prep, patient check-in/out, and charge posting, handling calls, messages, and referrals with care and accuracy.

The position emphasizes professional interaction with patients and colleagues, adherence to insurance rules, and ongoing competency training to ensure smooth clinic operations and patient satisfaction.

Qualifications

• Associate's degree in a related field is required or equivalent experience.
• Experience in lieu of education accepted for consideration.
• Proficiency with medical insurance coverage rules and benefits is preferred.

Responsibilities

• Coordinate daily clinic preparation, patient check-in/out, and charge posting.
• Handle patient calls, messages, and referrals with accuracy and timeliness.
• Assure professional conduct and effective communication within the care team.

Skills

Patient interaction

Telephone system

Insurance knowledge

Education

Associate's degree: related field

Tools

Telephone system

Job description

Carle Health is hiring a Patient Services Representative 1 in Illinois. The role supports daily clinic prep, patient check-in/out, and charge posting, handling calls, messages, and referrals with care and accuracy.

The position emphasizes professional interaction with patients and colleagues, adherence to insurance rules, and ongoing competency training to ensure smooth clinic operations and patient satisfaction.