Patient Services Specialist — Caring Front Desk Pro

AdventHealth; Lenexa (KS); On-site; USD 23,000 - 37,000; Part time

Job summary

AdventHealth Shawnee Mission is seeking a PRN Administrative Assistant to support scheduling, revenue collection and records management in a busy outpatient office. This on-site role collaborates with leadership to keep patient flow smooth and maintain confidentiality.

The ideal candidate brings strong customer service, solid clerical skills and the ability to handle phones and in-person inquiries with professionalism.

Qualifications

• Customer service experience required.
• Ability to communicate effectively over the phone and in person.
• General clerical skills required.

Responsibilities

• Collaborates with leadership to provide accurate and timely completion of projects.
• Schedules patient appointments and collects payments.
• Maintains confidentiality of medical records and other sensitive information.
• Organizes and maintains the department filing system efficiently.
• Processes and distributes incoming, outgoing, and interoffice mail.
• Performs daily reconciliation of payments and adjustments.
• Demonstrates knowledge and maintenance of office equipment.

Skills

Customer service

Phone & in-person communication

General clerical skills

Education

Associate degree preferred

High School Diploma or equivalent

Technical school graduate

Job description

AdventHealth Shawnee Mission is seeking a PRN Administrative Assistant to support scheduling, revenue collection and records management in a busy outpatient office. This on-site role collaborates with leadership to keep patient flow smooth and maintain confidentiality.

The ideal candidate brings strong customer service, solid clerical skills and the ability to handle phones and in-person inquiries with professionalism.