Patient Services Pro: Front Desk, Scheduling & Records

AON Central Services, LLC; Georgia; On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401k with 100% match

Paid Time Off

Job summary

AON Central Services, LLC is seeking a Patient Services Specialist to front-end patient intake, scheduling, medical records, and financial transactions with strong customer service focus. The role emphasizes accurate documentation and cross-coverage across clinics, ensuring a welcoming patient experience.

Responsibilities include greeting patients, verifying identity, updating demographics, posting payments, and coordinating with Financial Counselors.

Qualifications

• Education: High School Diploma; Associates degree preferred
• Experience: Minimum of one year in a healthcare setting or physician office
• Demonstrated customer service focus with attention to detail and multitasking ability

Responsibilities

• Greet patients and verify identity; check in and collect payments
• Schedule appointments and manage physician calendars
• Maintain patient records in EMR and support HIPAA-compliant documentation
• Handle financial transactions and daily close procedures
• Provide cross-site coverage and training support as needed

Skills

Interpersonal skills

Communication

Multitasking

Microsoft Office

Attention to detail

Customer service

Education

High School Diploma

Associates degree preferred

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

AON Central Services, LLC is seeking a Patient Services Specialist to front-end patient intake, scheduling, medical records, and financial transactions with strong customer service focus. The role emphasizes accurate documentation and cross-coverage across clinics, ensuring a welcoming patient experience.

Responsibilities include greeting patients, verifying identity, updating demographics, posting payments, and coordinating with Financial Counselors.