Patient Services Specialist - Cardiology Access

jeffersonhealth; Pennsylvania; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plans

Tuition assistance

Flexible spending accounts

Job summary

Jefferson Health in Lansdale and East Norriton is seeking a Patient Services Associate II to support front desk operations, schedule appointments via EPIC, and handle patient check-in/out while verifying insurance and demographics.

The role emphasizes courteous patient interactions, HIPAA compliance, and efficient patient flow through the practice. HS diploma required, and customer service or healthcare experience is preferred.

Qualifications

• HS Diploma or equivalent required.
• Customer service or patient-facing healthcare experience preferred.
• Proficiency with EPIC is a plus.

Responsibilities

• Processes check in and check out, scheduling of patient appointments via EPIC.
• Obtains pre certifications and/or pre authorizations for procedures.
• Maintains efficient flow of practice and escalates patient/provider concerns as appropriate.
• Greets and interacts with patients/visitors in a professional manner, on phone or in person.
• Adheres to HIPAA privacy and security requirements and regulatory standards.
• Other duties as requested or assigned.

Skills

Customer service

Healthcare experience

HIPAA compliance

Communication skills

Education

HS Diploma or equivalent

Tools

EPIC

Job description

Jefferson Health in Lansdale and East Norriton is seeking a Patient Services Associate II to support front desk operations, schedule appointments via EPIC, and handle patient check-in/out while verifying insurance and demographics.

The role emphasizes courteous patient interactions, HIPAA compliance, and efficient patient flow through the practice. HS diploma required, and customer service or healthcare experience is preferred.