Patient Services Specialist - Urology

Providence; Seattle (WA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Providence Swedish Medical Group in Seattle seeks a Patient Services Specialist at journey level to perform front-office duties with increasing independence. You will register patients, schedule routine appointments, and handle basic clerical tasks as part of a caring care team.

We value compassionate service and clear communication; prior medical office experience is preferred but not required, as Providence offers training and strong benefits.

Qualifications

• 1 year medical office or related healthcare experience OR
• 6 months Experience as a Providence employee in an Associate PSS position.
• Registration and scheduling duties for routine services will be performed

Responsibilities

• Register patients and schedule appointments for routine healthcare services.
• Perform general clerical duties to support the care team.
• Collaborate with Providence Swedish staff to ensure smooth patient flow

Skills

Medical office experience

Customer service

Job description

The Patient Services Specialist - Journey Level performs all core front-office functions with increased independence and efficiency. The Journey PSS is capable of performing all aspects of the Associate PSS. This role is responsible for patient registration, appointment scheduling for routine and basic healthcare services, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families.

Providence caregivers are not simply valued - they're invaluable. Join our team at Swedish Health Services DBA Swedish Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 1 year Medical office or related healthcare experience OR
• 6 months Experience as a Providence employee in an Associate PSS position.

Why Join Providence Swedish?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.