Patient Services Specialist

St. Bernards Healthcare; Kennett (MO); On-site; USD 28,000 - 34,000; Full time

Job summary

St. Bernards Healthcare in Missouri seeks a Patient Service Representative to greet patients and oversee efficient registration, verify insurance and demographic information, and communicate clinic policies.

You will answer phones, assist with billing questions, process medical records requests, and handle confidential information with professionalism. The role requires attention to detail and an independent, courteous approach in a busy clinic.

Qualifications

• High school diploma or GED required.
• Minimum of one-year experience in customer service; preferably six months receptionist experience in a health care setting.
• Experience with office equipment and ability to work independently with good judgment.

Responsibilities

• Greet patients and arrange for efficient and orderly registration.
• Ensure accurate patient and insurance information is collected and policies communicated.
• Answer telephone and billing questions; process medical records requests and general patient account functions.
• Handle confidential patient information with professionalism; maintain a positive first impression and high level of service.

Skills

Customer service

Receptionist

Office equipment

Education

High school diploma or GED

Tools

Office equipment

Job description

St. Bernards Healthcare in Missouri seeks a Patient Service Representative to greet patients and oversee efficient registration, verify insurance and demographic information, and communicate clinic policies.

You will answer phones, assist with billing questions, process medical records requests, and handle confidential information with professionalism. The role requires attention to detail and an independent, courteous approach in a busy clinic.