Patient Services Specialist

Automatic Data Processing, Inc.; Gilbert (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Company funded HSA

401(k) with company match

Flexible time off

Vacation Exchange Program

Job summary

Bookmark Medical in Gilbert, AZ is seeking a Patient Service Specialist to greet patients, check them in, manage calls and messages, and schedule appointments, referrals, follow ups, and co-pays. You’ll assist with insurance verification and prior authorizations and keep the front desk organized and patient ready.

This role emphasizes clear communication, teamwork, and patient-centered service. Benefits include medical, dental, and vision coverage, company-funded HSA, a 401(k) with company

Qualifications

• Experience in healthcare, customer service, or administrative role.
• Strong communication and interpersonal skills.
• Ability to thrive in a fast-paced, team environment.
• Proficiency with EHR systems (Athena or eCW preferred).
• Positive attitude and commitment to patient-centered service.

Responsibilities

• Greet patients and check them in with warmth and professionalism.
• Manage incoming calls, messages, and patient inquiries.
• Schedule appointments, referrals, follow-ups, and co-pays.
• Assist with insurance verification and prior authorizations.
• Support clear communication between patients and providers.
• Update and maintain accurate information in the EHR.
• Keep the front desk organized, efficient, and patient ready.

Skills

Healthcare experience

Customer service

Communication skills

Team-oriented

EHR proficiency

Tools

Athena EHR

eCW

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

DGFM Power - A Revere Med Clin Full Time - 30 hours or more Gilbert, AZ, US

Provider centered. Patient focused. Built for what healthcare should be.

At Bookmark Medical, we’re building a healthcare experience rooted in trust, teamwork, compassion, and continuous progress. If you’re a Patient Service Specialist who believes relationships matter and meaningful care start from within, you’ll feel right at home here.

What you’ll do

You’ll create a smooth, supportive experience for every patient by:

• Greeting patients and checking them in with warmth and professionalism
• Managing incoming calls, messages, and patient inquiries
• Scheduling appointments, referrals, follow ups, and co pays
• Assisting with insurance verification and prior authorizations
• Supporting clear communication between patients and providers
• Updating and maintaining accurate information in the EHR
• Helping keep the front desk organized, efficient, and patient ready

What you bring

• Experience in healthcare, customer service, or administrative role
• Strong communication and interpersonal skills
• Comfort working in a fast paced, team-oriented environment
• EHR proficiency (Athena or eCW preferred)
• A positive attitude and a commitment to patient centered service

Why you’ll Love Working Here

We take care of our team so they can take care of patients. Benefits include:

• Medical, dental, and vision coverage
• Company funded HSA + exclusive healthcare discounts
• 401(k) with company match
• Flexible time off + Vacation Exchange Program

What We Value

Trust. Ownership (Together). Compassion. Relentless Progress. These values shape how we show up for patients — and for each other.

If you’re ready to grow, make an impact, and be part of a connected care team, we’d love to connect.

Bookmark Medical is committed to a workplace that supports and sustains inclusion and belonging. Bookmark Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.