Patient Services Specialist

Optum; City of Newburgh (NY); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Job summary

Optum NY/NJ is seeking a Patient Services Representative to join our team in Newburgh, NY. The role supports registration, scheduling, and patient communications while maintaining HIPAA compliance.

You will work within a team to deliver excellent customer service and assist in financial and clinical goals. The position offers a 38-hour work week with a 4-10 hour shift pattern, potential weekend coverage, and location at 1200 Route 300, Newburgh, NY 12550.

Qualifications

• High School Diploma or GED required.
• 1+ years of customer service or healthcare-related experience.
• 1+ years of computer proficiency, including multi-browser use and Outlook.

Responsibilities

• Greets and registers patients promptly and courteously.
• Verifies insurance eligibility and coverage at time of service.
• Collects payments and posts payment data from patients.
• Schedules, cancels, and reschedules patient appointments per policy.
• Maintains patient confidentiality and HIPAA compliance.

Skills

Customer service

Healthcare experience

Computer proficiency

Education

High School Diploma/GED

Job description

Optum NY/NJ is seeking a Patient Services Representative to join our team in Newburgh, NY. The role supports registration, scheduling, and patient communications while maintaining HIPAA compliance.

You will work within a team to deliver excellent customer service and assist in financial and clinical goals. The position offers a 38-hour work week with a 4-10 hour shift pattern, potential weekend coverage, and location at 1200 Route 300, Newburgh, NY 12550.