Patient Services Specialist

Talentify; Austin (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Sign-on Bonus

Health Insurance

Paid Time Off

401(k) Plan

Job summary

Talentify is seeking a Patient Services Representative to be the first point of contact for patients, providing a welcoming, professional experience from first connection through ongoing visits.

You will support front desk operations by scheduling appointments, answering multi-line calls, managing emails, and routing inquiries with accuracy in a collaborative environment across departments.

Qualifications

• Experience in a medical front desk or patient services role.
• Experience with electronic medical records (EMR) preferred.
• Strong communication and multitasking abilities.

Responsibilities

• Answer phones and direct calls to appropriate staff.
• Schedule and confirm patient appointments and referrals.
• Greet visitors and direct them to staff as needed.
• Maintain patient charts and records securely.
• Assist with insurance forms and privacy processes.

Skills

Customer service

Scheduling

Phone handling

Medical office

Education

High School Diploma/GED

Bachelor's degree preferred

Tools

EMR system

Job description

Talentify is seeking a Patient Services Representative to be the first point of contact for patients, providing a welcoming, professional experience from first connection through ongoing visits.

You will support front desk operations by scheduling appointments, answering multi-line calls, managing emails, and routing inquiries with accuracy in a collaborative environment across departments.