Patient Services & Scheduling Specialist

DMC Primary Care; Windham (ME); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

401K at 32 hours

Job summary

Derry Imaging Center in Windham is seeking a Patient Service Representative for our fast-paced call center. This full-time role supports patients and referring physicians, handling calls, patient registrations, and appointment scheduling with accuracy.

The position follows a Monday-Friday 8:00am–5:00pm schedule. The team emphasizes exceptional communication, patient compassion, and confidentiality within a collaborative environment.

Qualifications

• High school diploma with at least 2 years in a medical office.
• Basic medical terminology and insurance knowledge.
• Radiology scheduling experience preferred.
• Proficient computer skills and typing ability.
• Detail oriented with strong multitasking in a fast-paced setting.
• Strong organizational and interpersonal skills.
• Ability to maintain confidentiality (HIPAA).

Responsibilities

• Answering phones calls
• Registering patients
• Scheduling appointments
• Directing calls to other members of the DIC team

Skills

Communication

Typing

Multi-tasking

HIPAA

Education

High school diploma with 2 years’ experience in a medical office

Tools

Radiology scheduling software

Job description

Derry Imaging Center in Windham is seeking a Patient Service Representative for our fast-paced call center. This full-time role supports patients and referring physicians, handling calls, patient registrations, and appointment scheduling with accuracy.

The position follows a Monday-Friday 8:00am–5:00pm schedule. The team emphasizes exceptional communication, patient compassion, and confidentiality within a collaborative environment.