Patient Services & Scheduling Coordinator

dmcnh; Windham (NH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

401K

Job summary

Derry Imaging Center seeks a Patient Service Representative for its Windham, NH call center. This full-time, 40-hour-per-week role supports patients and referring physicians with courteous service and accurate scheduling.

Responsibilities include answering phones, registering patients, and routing calls to the DIC team. The position requires a high school diploma with medical-office experience, solid computer skills, and the ability to multitask in a fast-paced environment.

Qualifications

• High school diploma with at least 2 years' experience in a medical office required.
• Basic medical terminology and insurance knowledge required.
• Radiology scheduling experience strongly preferred.
• Skilled in the use of computers and related software applications; excellent typing skills.
• Detailed oriented, ability to multi-task with constant interruption required.
• Above average organizational and interpersonal skills.
• Demonstration of ethical and professional conduct, including the ability to maintain confidentiality (HIPAA).

Responsibilities

• Answering phones calls.
• Registering patients.
• Scheduling appointments.
• Directing calls to other members of the DIC team.

Skills

Communication skills

Patient compassion

Typing skills

Multi-tasking

Organizational skills

Interpersonal skills

Confidentiality awareness (HIPAA)

Education

High school diploma

Tools

Computer proficiency

Job description

Derry Imaging Center seeks a Patient Service Representative for its Windham, NH call center. This full-time, 40-hour-per-week role supports patients and referring physicians with courteous service and accurate scheduling.

Responsibilities include answering phones, registering patients, and routing calls to the DIC team. The position requires a high school diploma with medical-office experience, solid computer skills, and the ability to multitask in a fast-paced environment.