Patient Care Coordinator - EMR & Scheduling

dmcnh; Derry Village (NH); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Competitive pay

Health, dental, vision benefits

Disability and life insurance

401k

Job summary

DMC Primary Care in Derry, NH is seeking a Patient Care Liaison to join our healthcare team. This full-time role supports administrative tasks and works closely with clinical staff to deliver high-quality patient service.

The position is based in our main Derry clinic, Monday through Friday, 8:00 am to 5:00 pm. Prior medical office experience is preferred, but a positive attitude and willingness to learn are essential.

Qualifications

• High school diploma or equivalent is required.
• One year of experience in an administrative or clinical position in a medical office is preferred.
• Knowledge of medical terminology is preferred.

Responsibilities

• Monitor and sort EMR messages to ensure timely completion per DMC policies.
• Relay results to patients including labs, imaging, and other testing.
• Help patients obtain referrals and refills as clinically indicated.
• Enter imaging and lab orders under the direction of a licensed provider.
• Coordinate scheduling of appointments at DMC and with specialists/outside facilities.
• Communicate with patients via all communication platforms per patient preference.
• Document all patient communications with professional etiquette and standards.
• Develop proficiency in Allscripts EMR, clinic flow, and documentation standards.
• Maintain high-level organizational skills and multi-task under pressure with a calm demeanor.
• Model DMC Core Values, Mission, and Vision.

Skills

EMR navigation

Administrative experience

Interpersonal communication

Allscripts EMR

Education

High school diploma

Tools

Allscripts EMR

Job description

DMC Primary Care in Derry, NH is seeking a Patient Care Liaison to join our healthcare team. This full-time role supports administrative tasks and works closely with clinical staff to deliver high-quality patient service.

The position is based in our main Derry clinic, Monday through Friday, 8:00 am to 5:00 pm. Prior medical office experience is preferred, but a positive attitude and willingness to learn are essential.