Patient Access Center Specialist – Medical Scheduling & Support

DMC Primary Care; Derry (NH); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Competitive pay

Health, dental, prescription, and vision benefits

Short-term and long-term disability coverages

401k

Job summary

A healthcare provider in Derry, NH seeks a dependable Patient Access Center representative to handle patient calls, scheduling, and inquiries. This full-time role offers a dynamic call center environment, requiring a high school education and strong customer service skills. Benefits include paid time off, comprehensive health coverage, and a 401k plan. Join a physician-owned practice committed to diversity and inclusive support for all employees.

Qualifications

• Ability to assist patients on the phone.
• Experience in a busy call center environment preferred.
• Medical experience is a plus.

Responsibilities

• Schedule appointments for patients.
• Answer patients' questions regarding their care.
• Direct calls to clinical and other team members as needed.

Skills

Customer service skills

Strong computer skills

Multi-tasking

Education

High school education or equivalent

Job description

A healthcare provider in Derry, NH seeks a dependable Patient Access Center representative to handle patient calls, scheduling, and inquiries. This full-time role offers a dynamic call center environment, requiring a high school education and strong customer service skills. Benefits include paid time off, comprehensive health coverage, and a 401k plan. Join a physician-owned practice committed to diversity and inclusive support for all employees.