Patient Services & Scheduling Specialist

McLeod Health; South Carolina; On-site; USD 34,000 - 52,000; Full time

Job summary

McLeod Health is seeking an administrative professional to manage phone coverage and patient communications. You will assist patients with MyChart sign-up and encourage its use for communications with McLeod Health, while coordinating and scheduling appointments across office and hospital settings.

The role requires basic clerical skills, familiarity with medical terminology, and the ability to manage billing questions and payment plans.

Qualifications

• Basic knowledge of computer input required.
• Must be able to perform basic clerical functions.
• Comprehend medical terminology required.
• Good spelling and basic math skills required.

Responsibilities

• Handles all incoming communications and insures reliable, consistent coverage for phones.
• Proficient in assisting patients to sign up for MyChart and encouraging patients to use MyChart as main form of communication with McLeod Health.
• Coordinates and schedules all appointments whether in the office or hospital surgery center if applicable.
• Coordinates and manages the expectations of all same day appointments. Confirms and follows up on all communication.
• Addresses and or follows up with all messages, mail, faxes, and incoming communications.

Skills

Basic computer skills

Clerical skills

Medical terminology understanding

Mathematical skills

Job description

McLeod Health is seeking an administrative professional to manage phone coverage and patient communications. You will assist patients with MyChart sign-up and encourage its use for communications with McLeod Health, while coordinating and scheduling appointments across office and hospital settings.

The role requires basic clerical skills, familiarity with medical terminology, and the ability to manage billing questions and payment plans.