Medical Office Operations Lead

McLeod Health; South Carolina; On-site; USD 45,000 - 65,000; Full time

Job summary

McLeod Health is seeking an experienced administrative professional to greet patients, answer phones, and support HR and scheduling needs in a clinical office setting. The role emphasizes confidentiality, accuracy in clerical tasks, and coordination with providers and staff.

Responsibilities include managing schedules, reviewing billing reports, and ensuring smooth daily operations. The position requires strong communication skills and basic medical terminology knowledge, with on-site work in

Qualifications

• Basic computer input skills and clerical tasks.
• Understanding of medical terminology.
• Good spelling and arithmetic skills.
• Clear, concise voice during interactions.

Responsibilities

• Greet patients and visitors in a friendly, forward-facing manner.
• Answer calls within three rings and route inquiries appropriately.
• Maintain confidentiality and uphold office policies.
• Handle HR tasks with manager guidance and staff onboarding.
• Create and manage call schedules with locum providers and process payments.
• Review daily, monthly, and quarterly insurance/billing reports.
• Review, optimize, and monitor office processes; report defects to management.
• Monitor CLIA, waste handling, equipment, and licenses.
• Performs other duties as assigned.

Skills

Computer basics

Clerical skills

Medical terminology

Clear communication

Education

High School/GED

Job description

McLeod Health is seeking an experienced administrative professional to greet patients, answer phones, and support HR and scheduling needs in a clinical office setting. The role emphasizes confidentiality, accuracy in clerical tasks, and coordination with providers and staff.

Responsibilities include managing schedules, reviewing billing reports, and ensuring smooth daily operations. The position requires strong communication skills and basic medical terminology knowledge, with on-site work in