Patient Services & Scheduling Specialist

Martin's Point Health Care Inc.; Scarborough (ME); On-site; USD 27,552 - 34,440; Part time

Job summary

Martin's Point Health Care Inc. in Scarborough, ME is seeking a Care Team Patient Services Representative for part-time, on-site work.

You will answer care team phone calls, manage appointment scheduling, and assist with patient registrations and communications to ensure timely patient care. The role requires a HS Diploma or equivalent and 3+ years in administrative/customer service roles, preferably in a medical setting.

Qualifications

• HS Diploma or equivalent.
• 3+ years experience in an administrative and/or customer service oriented environment.
• Experience in a medical environment with patient registration, billing, insurance processing or appointment scheduling preferred.

Responsibilities

• Handles Care Team PSR desktop management and related tasks.
• Schedules, reschedules and cancels patient appointments.
• Provides phone support to internal and external customers within quality metrics.
• Coordinates new patient management including packets and records.

Skills

Telephone etiquette

Interpersonal skills

Organizational skills

Multitasking

Problem solving

Customer service

Education

HS Diploma or equivalent

Tools

Windows

Job description

Martin's Point Health Care Inc. in Scarborough, ME is seeking a Care Team Patient Services Representative for part-time, on-site work.

You will answer care team phone calls, manage appointment scheduling, and assist with patient registrations and communications to ensure timely patient care. The role requires a HS Diploma or equivalent and 3+ years in administrative/customer service roles, preferably in a medical setting.