Patient Services & Scheduling Specialist

Tower Health; Philadelphia (Philadelphia County); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Generous time off

Tuition assistance

Tower Advance Pay

Employee Assistance Program

Retirement Savings Program

Life Insurance

Job summary

Tower Health’s St. Christopher's Hospital for Children is seeking a Patient Services Representative in Philadelphia. You will handle patient registration, scheduling, and front-desk duties while ensuring courteous interactions with patients, families and clinicians.

Responsibilities include verifying insurance, processing preauthorizations, collecting copays, and supporting EMR document scanning and general administrative tasks to keep the department running smoothly.

Qualifications

• Completes and maintains all competencies and trainings required for the role.
• High School Diploma or GED, or relevant experience considered in lieu of education.
• Experience in a medical or hospital front desk environment preferred.

Responsibilities

• Register patients and schedule appointments efficiently.
• Provide excellent customer service to patients, families, and vendors.
• Accept, record and verify insurance information; process preauthorizations.
• Collect copays and account balance payments; scan documents into EMR.
• Perform clerical tasks to support department operations.

Skills

Computer Skills

Customer Service Skills

Detail Oriented

Excellent Communications Skills

Excellent Interpersonal Skills

General Clerical Skills

Medical Terminology

Microsoft Office Applications

Multi Line Telephone

Multitasking

Organizational Skills

Education

High School Diploma or GED

Job description

Tower Health’s St. Christopher's Hospital for Children is seeking a Patient Services Representative in Philadelphia. You will handle patient registration, scheduling, and front-desk duties while ensuring courteous interactions with patients, families and clinicians.

Responsibilities include verifying insurance, processing preauthorizations, collecting copays, and supporting EMR document scanning and general administrative tasks to keep the department running smoothly.