Patient Services & Scheduling Specialist

ProMedica Multi Specialty Physicians; Perrysburg (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

ProMedica Multi Specialty Physicians in Perrysburg, OH is seeking a Patient Service Coordinator to be the first contact for patients. You will greet and register patients, answer calls, take messages and schedule or reschedule appointments, while maintaining the provider's schedule.

This role supports the clinical staff with outgoing calls to patients, pharmacies or other providers as needed. This position requires a high school diploma and strong customer service skills, with preference for

Qualifications

• High school diploma or equivalent.
• 1 year experience in a customer service or clerical setting.
• Working knowledge of medical terminology, third party billing and referral procedures.
• Experience with EPIC EMS.
• 3 years' experience in a clerical or office function.
• 1 year experience in a medical office setting.

Responsibilities

• Greet and register patients.
• Answer phone calls and take messages.
• Schedule and reschedule patient appointments.
• Maintain the provider's schedule.
• Assist the clinical staff with outgoing calls to patients, pharmacies or other providers as needed.

Skills

Customer service

Clerical work

Phone etiquette

Scheduling

Education

High school diploma or equivalent

Associates degree

Tools

EPIC EMS

Job description

ProMedica Multi Specialty Physicians in Perrysburg, OH is seeking a Patient Service Coordinator to be the first contact for patients. You will greet and register patients, answer calls, take messages and schedule or reschedule appointments, while maintaining the provider's schedule.

This role supports the clinical staff with outgoing calls to patients, pharmacies or other providers as needed. This position requires a high school diploma and strong customer service skills, with preference for