Patient Services & Scheduling Specialist

Fresenius Medical Care; New York (NY); On-site; USD 42,000 - 58,000; Full time

Job summary

Fresenius Medical Care in New York, NY is seeking a Patient Services Coordinator to coordinate scheduling, pre-procedure communications, and medical records for payers and Revenue Cycle. You will greet patients, gather insurance information, and support admissions.

The role requires strong communication, multitasking, and computer skills, with experience in medical billing. On-site work with a busy healthcare environment and emphasis on accuracy and confidentiality.

Qualifications

• Requires 1–2 years’ related experience, preferably in a medical setting with billing.
• Proficient in computers and Microsoft Office.
• Excellent verbal and written communication skills.
• Ability to handle several tasks simultaneously.
• Ability to adapt to supporting software applications.

Responsibilities

• Schedule and input all appointments and manage pre-procedure activities.
• Greet patients and collect identification and insurance information for admissions.
• Assemble and maintain patient and financial records securely.
• Complete front-end billing at registration module.
• Perform insurance verification and prior authorizations as needed.
• Assist with patient transportation per policy.
• Obtain necessary signatures on charts and admissions data.
• Ensure accurate scanning and filing of documents within 24 hours of visit.
• Communicate changes about procedures and insurance to internal teams and patient records.
• Coordinate medical records storage, retrieval, and release logging.
• Oversee office materials, inventory, shipments, and deliveries.
• Other duties as assigned.

Skills

Communication skills

Multitasking

Computer literacy

Adaptability

Insurance billing knowledge

Education

High School Diploma or equivalent

Associate degree or higher preferred

Tools

Microsoft Office

Job description

Fresenius Medical Care in New York, NY is seeking a Patient Services Coordinator to coordinate scheduling, pre-procedure communications, and medical records for payers and Revenue Cycle. You will greet patients, gather insurance information, and support admissions.

The role requires strong communication, multitasking, and computer skills, with experience in medical billing. On-site work with a busy healthcare environment and emphasis on accuracy and confidentiality.