Patient Services & Scheduling Specialist

Jefferson City Medical Group; Jefferson City (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Disability insurance (short/long term)

Generous PTO

Holiday leave

401K with company match

Tuition reimbursement

Medical Assistant training program

Job summary

Jefferson City Medical Group is seeking a friendly, detail‑oriented receptionist to support front desk operations and customer service in a healthcare setting.

The role involves checking patients in and out, updating demographics and insurance records, handling scheduling, payments and co‑payments, and performing clerical tasks with strong telephone etiquette and infection control awareness.

Qualifications

• High school diploma or GED required.
• Minimum of one year experience in customer service, preferably six months receptionist experience in healthcare.
• Experience with office equipment.

Responsibilities

• Demonstrates knowledge and ability to check patients in and out for his/her clinic visit.
• Maintains patient demographics and insurance records.
• Demonstrates knowledge of basic insurance and billing procedures.
• Performs routine duties associated with patient scheduling, payments and co-payments.
• Performs secretarial duties in a timely and efficient manner.
• Ensures customer friendly telephone communication.
• Provides appropriate safety and infection control measures.

Skills

Articulate

Computer skills

Telephone communication

Education

High school diploma or GED

Job description

Jefferson City Medical Group is seeking a friendly, detail‑oriented receptionist to support front desk operations and customer service in a healthcare setting.

The role involves checking patients in and out, updating demographics and insurance records, handling scheduling, payments and co‑payments, and performing clerical tasks with strong telephone etiquette and infection control awareness.