Patient Access & Scheduling Specialist

Indiana University Health; Avon (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Indiana University Health in Avon, IN seeks a dependable administrative professional for the Neurology Department to manage patient flow, collect essential information, and explain department policies. The role supports accurate records and timely scheduling while handling charges and payments.

A High School Diploma or GED is required, with healthcare exposure preferred. The position emphasizes attention to detail, reliability, and the ability to adapt to changing priorities.

Qualifications

• High School Diploma or GED required.
• Prefer relevant experience in health care setting.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.

Skills

Attention to detail

Team focus

Punctuality

Self-starter

Adaptability

Education

High School Diploma/GED

Tools

MS Office

Medical coding awareness

Job description

Indiana University Health in Avon, IN seeks a dependable administrative professional for the Neurology Department to manage patient flow, collect essential information, and explain department policies. The role supports accurate records and timely scheduling while handling charges and payments.

A High School Diploma or GED is required, with healthcare exposure preferred. The position emphasizes attention to detail, reliability, and the ability to adapt to changing priorities.