Patient Services & Scheduling Specialist

The Queen's Health Systems; Honolulu (HI); Presencial; USD 36.000 - 48.000; Jornada completa

Descripción de la vacante

The Queen's Health Systems in Honolulu, HI seeks an admissions/clerical professional to schedule and process patients for medical services according to established guidelines. You will help patients identify resources to cover anticipated charges not covered by their health plans.

The role requires at least one year of healthcare-related customer service or clerical experience, strong English communication, and proficiency with office equipment and scheduling systems. Equal opportunity employer.

Formación

• One year of customer service or clerical experience in a healthcare setting.
• Ability to operate office equipment such as computer, copier, facsimile, and telephone.
• Ability to communicate effectively in English, both verbally and in writing.
• Maintain accurate records and perform mathematical calculations.
• Familiarity with computer applications and scheduling systems; ICD-10 & CPT knowledge preferred.

Responsabilidades

• Schedules and processes patients for medical services per guidelines.
• Provides financial assistance resources to cover clinic and medical center charges not covered by health plan.

Conocimientos

Customer service

Verbal communication

Written communication

Attention to detail

Data entry

Educación

High school diploma or equivalent

Herramientas

Office equipment

Scheduling software

Microsoft Office

Descripción del empleo

The Queen's Health Systems in Honolulu, HI seeks an admissions/clerical professional to schedule and process patients for medical services according to established guidelines. You will help patients identify resources to cover anticipated charges not covered by their health plans.

The role requires at least one year of healthcare-related customer service or clerical experience, strong English communication, and proficiency with office equipment and scheduling systems. Equal opportunity employer.