Patient Services & Scheduling Specialist

Mercy Health; Fairfield (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision coverage

Paid time off

Job summary

Mercy Health is seeking a Patient Services Representative for Physician Office locations in Anderson & Fairfield Healthy Weight. The role handles patient registration, insurance verification, scheduling, and data entry with a focus on exceptional patient service.

The position requires a High School Diploma or GED and offers benefits, paid time off, and opportunities for professional development. Family-centered care and compassionate service are at the core of Mercy Health’s mission.

Qualifications

• Experience in patient-facing roles is preferred.
• Strong communication and interpersonal skills are required.
• Ability to explain financial options to patients and gather required information.

Responsibilities

• Greet patients and serve as the primary point of contact.
• Schedule and register patients; verify demographics and insurance information.
• Enter data accurately in the computer system and assist with referrals as needed.
• Collect payments and reconcile cash at the end of the day.

Skills

Customer service

Registration

Scheduling

Communication

Education

High School Diploma or GED

Tools

MyChart

EHR

Job description

Mercy Health is seeking a Patient Services Representative for Physician Office locations in Anderson & Fairfield Healthy Weight. The role handles patient registration, insurance verification, scheduling, and data entry with a focus on exceptional patient service.

The position requires a High School Diploma or GED and offers benefits, paid time off, and opportunities for professional development. Family-centered care and compassionate service are at the core of Mercy Health’s mission.