Patient Services Specialist – Medical Practice

Mercy Health; Howland Township (OH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Prescription coverage

HSA/FSA options

Life insurance

Paid time off

Parental leave

FMLA leave

Job summary

Mercy Health in Howland Township, Ohio is seeking a Patient Services Representative for the Physician Practice. You will register patients, verify demographics, collect insurance information, and schedule appointments, while explaining financial options to patients and updating records accurately.

This role requires superb customer service, clear communication, and teamwork within a faith-based health system; occasional coverage at other practice locations may be necessary.

Qualifications

• Registers patients and verifies demographics.
• Explains financial options to patients and collects payments.
• Schedules appointments and manages referrals where applicable.
• Maintains accurate patient records and assists with charting.

Responsibilities

• Greet patients and communicate professionally.
• Assist other locations as needed.
• Ensure accuracy of insurance verification and eligibility.
• Manage cash drawer and receipts per policy.

Skills

Patient registration

Customer service

Scheduling

Communication

Documentation

Education

High School Diploma or GED

Tools

MyChart

Electronic Health Record

Revenue cycle software

Job description

Mercy Health in Howland Township, Ohio is seeking a Patient Services Representative for the Physician Practice. You will register patients, verify demographics, collect insurance information, and schedule appointments, while explaining financial options to patients and updating records accurately.

This role requires superb customer service, clear communication, and teamwork within a faith-based health system; occasional coverage at other practice locations may be necessary.