Patient Services & Scheduling Specialist

Ortholonestar Mso Llc; Dallas (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Ortholonestar Mso Llc is seeking an entry-level front desk/medical office assistant in Dallas, TX to greet patients, answer calls, and manage scheduling. The role emphasizes patient-first service, privacy compliance, and accurate data entry while supporting clinic operations.

The ideal candidate will have a High School diploma or GED and basic computer skills, with 1–3 months of related experience or training. This position is full-time and office-based.

Qualifications

• High School Diploma or GED; 1–3 months relevant experience or training.
• Ability to read and interpret documents and communicate effectively.
• Typing 45 WPM; basic proficiency with Microsoft Outlook/Office.

Responsibilities

• Provide excellent customer service to patients by listening and serving them.
• Answer phones in a friendly, professional manner.
• Schedule and reschedule appointments per practice procedures.
• Maintain HIPAA procedures and protect patient privacy.
• Relay information to internal staff and support on-call workflows.
• Assist in maintaining referrals and processing medical records requests when needed.

Skills

Customer service

Communication

Phone etiquette

Microsoft Outlook

Education

High School diploma or GED

Tools

Radix EMR/HER

Phreesia

Leading Reach

Job description

Ortholonestar Mso Llc is seeking an entry-level front desk/medical office assistant in Dallas, TX to greet patients, answer calls, and manage scheduling. The role emphasizes patient-first service, privacy compliance, and accurate data entry while supporting clinic operations.

The ideal candidate will have a High School diploma or GED and basic computer skills, with 1–3 months of related experience or training. This position is full-time and office-based.