Patient Services & Scheduling Specialist

Methodist Health System; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Methodist Medical Group in Dallas seeks a Patient Representative to greet, schedule, register patients, and determine insurance benefits. You will act as a liaison between patients and clinical staff and support a confidential, efficient front desk environment.

Responsibilities include checking in patients, verifying demographics and insurance, handling payments, and using medical management software. Prior experience in a medical front office is preferred.

Qualifications

• High school education or equivalent.
• Strong communication skills with discretion.
• Knowledge of medical terminology and medical office procedures.
• Two years front office experience preferred.
• Typing speed around 40 wpm.

Responsibilities

• Greet patients, instruct and schedule; register into computer; determine insurance benefits.
• Serve as liaison between patient and clinical staff.
• Check in patients, verify demographics and insurance; assist ambulatory patients.
• Enter charges and payments; maintain confidentiality.
• Answer phones; screen calls; handle messages; use medical management software.
• Maintain reception and work area; report problems to Office Manager.
• Attend meetings; input daily balance of charges/receipts as directed.

Skills

Strong communication

Medical terminology knowledge

Data entry 40 wpm

Customer service

Team collaboration

Education

High school diploma or equivalent

Tools

Medical management software

Job description

Methodist Medical Group in Dallas seeks a Patient Representative to greet, schedule, register patients, and determine insurance benefits. You will act as a liaison between patients and clinical staff and support a confidential, efficient front desk environment.

Responsibilities include checking in patients, verifying demographics and insurance, handling payments, and using medical management software. Prior experience in a medical front office is preferred.