Patient Services & Scheduling Specialist

Houston Methodist; Cypress (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Houston Methodist is seeking a Patient Services Representative to perform patient check-in/check-out and appointment scheduling to facilitate a positive visit experience. This role supports timely, accurate claims submission and may handle registration and other revenue cycle functions as needed.

The ideal candidate has a high school diploma, at least one year of healthcare experience, and strong communication and computer skills, including familiarity with electronic medical records and basic

Qualifications

• High school diploma or equivalent required.
• One year of healthcare or related experience preferred.
• Ability to communicate effectively with patients and staff.
• English proficiency for safety-sensitive duties.

Responsibilities

• Performs patient check-in/check-out and collects scheduling data.
• Registers patients and initiates financial clearance as needed.
• Coordinates patient flow and handles rescheduling/cancellations per protocol.
• Responds to staff, patient, and physician requests with high-quality service.
• Enters data into databases with accuracy and timeliness.
• Supports revenue cycle duties as directed.

Skills

Customer service

Phone skills

Scheduling

English fluency

Communication

Computer skills

Medical terminology

Problem solving

HIPAA awareness

Education

High School diploma

Tools

EMR software

Job description

Houston Methodist is seeking a Patient Services Representative to perform patient check-in/check-out and appointment scheduling to facilitate a positive visit experience. This role supports timely, accurate claims submission and may handle registration and other revenue cycle functions as needed.

The ideal candidate has a high school diploma, at least one year of healthcare experience, and strong communication and computer skills, including familiarity with electronic medical records and basic