Patient Access & Scheduling Specialist

Houston Methodist; Cypress (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Houston Methodist is seeking a Patient Services Representative to support patient check-in/check-out and appointment scheduling, enabling a smooth visit experience and timely financial clearance. The role emphasizes strong customer service, clear communication, and efficient use of EMR systems, with responsibilities across front-end revenue cycle tasks and coordination with healthcare teams.

Candidates should have a high school diploma and at least one year of healthcare experience; healthcare

Qualifications

• High school diploma or equivalent required.
• One year of healthcare or related experience.
• Healthcare experience preferred.

Responsibilities

• Performs patient check in and check out functions.
• Obtains and inputs accurate scheduling and registration data to initiate financial clearance.
• Coordinates patient flow with timeliness and priority.
• Uses strong communication to deliver high-quality service to patients, physicians, and staff.
• Generates reports and assists with department correspondence.

Skills

Customer service

Scheduling

English proficiency

Communication

Basic computer skills

Medical terminology

Problem solving

Education

High School diploma or equivalent

Job description

Houston Methodist is seeking a Patient Services Representative to support patient check-in/check-out and appointment scheduling, enabling a smooth visit experience and timely financial clearance. The role emphasizes strong customer service, clear communication, and efficient use of EMR systems, with responsibilities across front-end revenue cycle tasks and coordination with healthcare teams.

Candidates should have a high school diploma and at least one year of healthcare experience; healthcare