Patient Service Specialist - Scheduling & Check-in

Tidewater Physicians Multispecialty Group; Virginia Beach (VA); On-site; USD 20,664 - 27,552; Full time

Job summary

A healthcare organization in Virginia Beach is seeking a Patient Service Representative to manage patient scheduling and check-in responsibilities. Candidates should possess excellent customer service skills and knowledge of medical terminology. The position requires a high school diploma and COVID-19 vaccination, with preferred experience in a medical environment. Compensation starts at $15 per hour and offers an opportunity to work in a supportive healthcare setting.

Qualifications

• High school diploma or equivalent required.
• One year of experience in a medical environment is preferred but not required.
• COVID 19 Vaccination required.

Responsibilities

• Schedule appointments on a multi-line phone system.
• Check in/out patients and assist customers.
• Verify insurance and collect copays.
• Ensure timely delivery of patient services.

Skills

Customer service skills

Attention to detail

Computer systems knowledge

Insurance verification

Medical terminology knowledge

Education

High school diploma or equivalent

Tools

Nextgen experience

Job description

A healthcare organization in Virginia Beach is seeking a Patient Service Representative to manage patient scheduling and check-in responsibilities. Candidates should possess excellent customer service skills and knowledge of medical terminology. The position requires a high school diploma and COVID-19 vaccination, with preferred experience in a medical environment. Compensation starts at $15 per hour and offers an opportunity to work in a supportive healthcare setting.