Patient Services & Scheduling Coordinator - Medical Office

Piper Companies; Cincinnati (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Parental leave

Job summary

Zachary Piper Solutions is seeking a Medical Office Coordinator in Cincinnati, OH to be the first point of contact for patients and visitors. The role supports daily front-office operations, including registration, scheduling, insurance verification, payments, and medical records management.

The ideal candidate communicates well in a fast-paced medical office, collaborates with physicians and clinical staff, and can multitask across multiple systems.

Qualifications

• Previous medical office or front-desk experience preferred.
• Basic proficiency with Microsoft Office and scheduling systems preferred.
• High school diploma or equivalent required; healthcare admin training a plus.

Responsibilities

• Greet and assist patients during check-in and check-out with accurate registration.
• Schedule, confirm, and reschedule appointments per physician protocols.
• Verify demographics, insurance, referrals, and required documents.
• Collect and reconcile payments and assist with end-of-day reporting.
• Maintain electronic health records and manage patient encounters.

Skills

Microsoft Office

EHR/EMR

Medical scheduling software

Patient registration

Customer service

Education

High school diploma

Healthcare administration training

Tools

EHR/EMR systems

Job description

Zachary Piper Solutions is seeking a Medical Office Coordinator in Cincinnati, OH to be the first point of contact for patients and visitors. The role supports daily front-office operations, including registration, scheduling, insurance verification, payments, and medical records management.

The ideal candidate communicates well in a fast-paced medical office, collaborates with physicians and clinical staff, and can multitask across multiple systems.