Medical Office Front Desk Coordinator - Patient Admin

Piper Companies; Cincinnati (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

Piper Companies in Cincinnati, Ohio is seeking a Medical Office Coordinator to support a leading healthcare organization in a patient-facing administrative role. You will serve as the first point of contact for patients, assisting with scheduling, registration, insurance verification, and front office operations in a busy clinical environment.

The role requires a high school diploma, strong customer service and communication skills, and familiarity with scheduling and EHR workflows.

Qualifications

• High school diploma or equivalent required.
• Experience in medical office or patient-facing role preferred.
• Strong customer service and communication skills.
• Proficiency with scheduling, registration, and insurance verification.
• Basic proficiency with Microsoft Office applications.

Responsibilities

• Greet and assist patients with check-in and check-out processes.
• Verify patient demographics, insurance coverage, and registration information.
• Schedule, reschedule, and confirm patient appointments.
• Collect co-pays, pre-payments, and self-pay balances.
• Process patient paperwork, medical records requests, and disability/FMLA documentation.
• Scan and maintain patient information within the electronic health record system.
• Handle incoming calls and direct inquiries appropriately.
• Communicate with providers and clinical staff to support daily operations.
• Perform end-of-day reconciliation, reporting, and deposit activities.

Skills

Customer service

Communication

Multitasking

Data entry

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Piper Companies in Cincinnati, Ohio is seeking a Medical Office Coordinator to support a leading healthcare organization in a patient-facing administrative role. You will serve as the first point of contact for patients, assisting with scheduling, registration, insurance verification, and front office operations in a busy clinical environment.

The role requires a high school diploma, strong customer service and communication skills, and familiarity with scheduling and EHR workflows.