Medical Office Front Desk & Scheduling Coordinator

SCA Health; Cincinnati (OH); On-site; USD 25,000 - 32,000; Full time

Job summary

SCA Health is seeking a Medical Office Coordinator in Cincinnati, OH to manage front office operations for a patient-centered practice. You will handle check-ins/outs, scheduling, insurance verification, and patient inquiries in a fast-paced setting.

You will register patients, update demographics, manage billing entries and co-pays, and support a courteous, compliant service culture. This role requires in-person work in Cincinnati and occasional Saturday coverage.

Qualifications

• Excellent communication and organizational skills.
• Proficiency in electronic health records (EHR) systems and Microsoft Office Suite.
• Ability to multitask and work in a fast-paced environment.
• Must be able and willing to work in the Cincinnati, OH office.
• Must be able to commit to coverage about 1 time every 5th–6th Saturday from 8am–10am EST.
• Must be able to travel to cover other local offices when needed.

Responsibilities

• Assist with front office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones.
• Greet patients and visitors, in person or over the phone.
• Register new patients and update demographics with detailed information.
• Schedule appointments and manage patient flow.
• Ensure timely and accurate entry of charges into the billing system and assist with co-pays.
• Handle patient inquiries, concerns and complaints.
• Order and manage office supplies and equipment.
• Maintain a clean, inviting environment.

Skills

Communication

Multitasking

EHR systems

MS Office

Phone etiquette

Education

High school diploma or equivalent

Job description

SCA Health is seeking a Medical Office Coordinator in Cincinnati, OH to manage front office operations for a patient-centered practice. You will handle check-ins/outs, scheduling, insurance verification, and patient inquiries in a fast-paced setting.

You will register patients, update demographics, manage billing entries and co-pays, and support a courteous, compliant service culture. This role requires in-person work in Cincinnati and occasional Saturday coverage.