Patient Services & Scheduling Coordinator

Cayuga Health System; Town of Ithaca (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

The Cayuga Health System is seeking a Patient Service Representative to support front-desk operations at our Ithaca area facilities. You will check in patients, verify demographics, collect co-pays, and help schedule labs or procedures, while triaging incoming calls.

Applicants should have good time management, strong computer skills with Medent and MS Office, and a high school diploma or equivalent. This onsite role supports multiple sites including Trumansburg and Ithaca.

Qualifications

• Schedule patient appointments.
• Good time management and prioritization skills.
• Proficient with Medent and Microsoft Office.
• High school diploma or equivalent.

Responsibilities

• Check in patients upon arrival.
• Verify/update patient demographics.
• Collect outstanding balances and co-pays.
• Assist with scheduling labs, x-rays, procedures, or testing; send orders.
• Take messages and triage phone calls.

Skills

Schedule patient appointments

Time management

Medent & Microsoft Office

Education

High school diploma or equivalent

Tools

Medent

Microsoft Office

Job description

The Cayuga Health System is seeking a Patient Service Representative to support front-desk operations at our Ithaca area facilities. You will check in patients, verify demographics, collect co-pays, and help schedule labs or procedures, while triaging incoming calls.

Applicants should have good time management, strong computer skills with Medent and MS Office, and a high school diploma or equivalent. This onsite role supports multiple sites including Trumansburg and Ithaca.