Patient Services & Scheduling Coordinator

Smile Doctors; Fort Lauderdale (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life保险

Short and long-term disability

401(k) plan

2 weeks paid time off in your first 12

Discounts on braces and clear aligners

Job summary

Smile Doctors in Fort Lauderdale is seeking a Front Desk Coordinator I to greet patients, schedule visits, verify insurance, and manage front-desk operations in a fast-paced orthodontic practice. The role emphasizes strong communication, bilingual abilities (English plus Russian preferred), and excellent rapport-building with patients and coworkers to support a friendly, efficient clinic environment.

You’ll handle check-ins, appointment reminders, payments, and coordination with clinicians,

Qualifications

• Basic knowledge of Microsoft Office.
• Ability to build rapport with patients and coworkers.
• Bi-lingual with English and another language required (Russian preferred).

Responsibilities

• Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
• Answers, screens, and routes incoming calls and takes messages as needed.
• Checks-in and collects information from patients on their first visit.
• Verifies insurance information.
• Notifies clinicians of patient arrival and readiness.
• Makes appointments for returning patients as necessary.
• Prints appointment reminders and school/work excuses.
• Receives, stores, and delivers shipments and mail.
• Takes payments and posts to account.
• Updates charts and patient information.

Skills

Effective communication

Active listening

Rapport building

Bilingual (English + Russian)

Tools

Microsoft Office

Job description

Smile Doctors in Fort Lauderdale is seeking a Front Desk Coordinator I to greet patients, schedule visits, verify insurance, and manage front-desk operations in a fast-paced orthodontic practice. The role emphasizes strong communication, bilingual abilities (English plus Russian preferred), and excellent rapport-building with patients and coworkers to support a friendly, efficient clinic environment.

You’ll handle check-ins, appointment reminders, payments, and coordination with clinicians,