Orthodontic Front Desk Coordinator — Growth & Patient Care

Smile-Doctors; Casper (WY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Job summary

Smile Doctors is seeking a Front Desk Coordinator I to join our growing orthodontic care team. You will greet patients, gather essential information, and coordinate schedules to ensure smooth daily operations.

Responsibilities include verifying insurance, handling calls, processing payments, and supporting clinicians with patient readiness. The role offers a supportive, team-oriented environment with opportunities for growth in our expanding practice.

Qualifications

• Requires high school diploma or equivalent.
• 1+ year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers, determine nature of visit and notify appropriate team member.
• Check-in and collect general information from patients on first visit; verify insurance details.
• Answer, screen, and route calls; schedule appointments for returning patients.
• Print reminders and school/work excuses; manage payments and postings to accounts.

Skills

Verbal communication

Written communication

Active listening

Multitasking

Customer service

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Smile Doctors is seeking a Front Desk Coordinator I to join our growing orthodontic care team. You will greet patients, gather essential information, and coordinate schedules to ensure smooth daily operations.

Responsibilities include verifying insurance, handling calls, processing payments, and supporting clinicians with patient readiness. The role offers a supportive, team-oriented environment with opportunities for growth in our expanding practice.