Front Desk & Patient Experience Coordinator I

Smile Doctors; Pensacola (FL); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Paid time off

Holidays

Job summary

Smile Doctors is seeking a Front Desk Coordinator I to join our team in Pensacola, FL. You will greet patients, collect information, verify insurance, and coordinate appointments, while supporting daily administrative tasks in a fast-paced orthodontic setting.

The role emphasizes strong communication, patient service, and accurate scheduling, with opportunities for growth and a supportive team culture at Smile Doctors.

Qualifications

• High School Diploma or equivalent required.
• One year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers and notify appropriate team members.
• Perform various administrative duties.
• Check-in and collect information from patients on first visit.
• Verify insurance information.
• Make appointments for returning patients as needed.
• Take payments and post to accounts.
• Print and reprint appointment reminders.

Skills

Verbal communication

Written communication

Active listening

Education

High School Diploma or equivalent

Job description

Smile Doctors is seeking a Front Desk Coordinator I to join our team in Pensacola, FL. You will greet patients, collect information, verify insurance, and coordinate appointments, while supporting daily administrative tasks in a fast-paced orthodontic setting.

The role emphasizes strong communication, patient service, and accurate scheduling, with opportunities for growth and a supportive team culture at Smile Doctors.