Registration Specialist I

Socket.dev; Brownsburg (IN); On-site; USD 36,000 - 54,000; Full time

Job summary

Indiana University Health Brownsburg Medical Clinic is seeking a detail-oriented administrative assistant to manage patient flow, greet and interview patients, schedule appointments, and verify information for accurate billing and patient records. You will answer calls, explain department policies, collect payments, and support a collaborative care team in a fast-paced, matrixed hospital setting.

A high school diploma is required with 0–3+ years of relevant administrative experience; MS Office

Qualifications

• High School Diploma or GED required.
• 0–3+ years of administrative experience preferred.
• Experience in a matrix or complex work environment is a plus.
• Basic proficiency with MS Office (Word, PowerPoint, Excel) required.

Responsibilities

• Facilitates patient flow from entry to destination in a timely, accurate, and professional manner.
• Obtains information to generate accurate financial and demographic records for patients.
• Schedules appointments, interviews patients for medical information, explains charges and policies, validates and enters charges into systems, and collects payments.
• Answers incoming calls and directs patients and visitors appropriately.

Skills

Attention to detail

Team focused

Self-starter

Coachable

Adaptable to priorities

Education

High School Diploma/GED

Tools

MS Office

Job description

Schedule:

• Full-time M-F 8-430

Location:

• IUHMG M-Brownsburg Medical Clinic Primary Care

Key Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.

• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.

• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.

• Answers incoming calls and directs patients and visitors appropriately.

Skills for Success

• Attention to detail

• Team focused

• Self-starter, coachable

• Ability to adjust to changing priorities

Qualifications

• High School Diploma/GED required.

• Requires 0-3+ years relevant experience; previous administrative experience preferred.

• Experience with matrix organization and complex work environment a plus.

• Requires basic proficiency in MS office (Word, PowerPoint, Excel).

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.

Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.