Patient Services & Scheduling Coordinator

MedVanta, LLC; Bethesda (MD); On-site; USD 36,000 - 52,000; Full time

Job summary

The Centers for Advanced Orthopaedics LLC (CAO) in Bethesda, MD seeks a Front Desk Receptionist to greet patients, answer calls, schedule appointments, and manage front-office operations with professionalism.

You will verify insurance information, collect charges, maintain records, and support care teams to ensure smooth daily workflows. Requires high school diploma and at least 2 years of medical office experience; strong communication and organizational skills a must.

Qualifications

• High school diploma or equivalent required.
• At least 2 years of medical office administrative experience required.
• Proficiency with Microsoft Office required; experience with medical record systems preferred.
• Proficient knowledge of medical terminology.
• Strong interpersonal skills and ability to collaborate with staff.
• Ability to organize, prioritize, and manage multiple tasks in a dynamic environment.

Responsibilities

• Greet patients in person and over the phone, creating a welcoming atmosphere.
• Maintain appointment schedules and optimize provider time.
• Manage multiline telephone system and minimize hold time.
• Update and retrieve patient records; verify insurance information.
• Collect patient charges and assist with billing questions.
• Maintain office inventory and reception area in a neat condition.
• Communicate effectively with providers, nurses, and staff to coordinate care.
• Handle mail and assist with emergency procedures as needed.

Skills

Microsoft Office

Medical terminology

Interpersonal skills

Analytical thinking

Prioritization

Independent worker

Education

High school diploma

Tools

Medical record systems

Job description

The Centers for Advanced Orthopaedics LLC (CAO) in Bethesda, MD seeks a Front Desk Receptionist to greet patients, answer calls, schedule appointments, and manage front-office operations with professionalism.

You will verify insurance information, collect charges, maintain records, and support care teams to ensure smooth daily workflows. Requires high school diploma and at least 2 years of medical office experience; strong communication and organizational skills a must.