Centralized Scheduler

Opelousas General Health System; Opelousas (LA); On-site; USD 25,000 - 30,000; Full time

Job summary

Opelousas General Health System is seeking a Centralized Scheduler to efficiently manage a busy scheduling department. The role requires accurate data entry, strong communication, and knowledge of insurance verification processes to support pre-authorization and patient preparation for procedures.

This position emphasizes courteous patient interaction, attention to detail in scheduling, and collaboration with clinical and administrative teams to ensure seamless outpatient services.

Qualifications

• Knowledge of medical terminology for outpatient procedures.
• Strong interpersonal communication skills.
• Typing speed of 50 wpm or faster.
• Familiarity with hospital scheduling procedures.
• Understanding of coding, insurance verification, and pre-authorizations.

Responsibilities

• Operates a multi-line phone system with a high volume of calls, maintaining a calm, professional tone.
• Coordinates scheduling and insurance verification based on patient/physician requests and pre-procedure prep.
• Provides accurate information on patient preparation and any special instructions.
• Gathers necessary information for pre-registration, insurance verification, and pre-authorizations.
• Enters scheduling data into the system and manages multiple scheduling books with complete information.

Skills

Interpersonal skills

Typing 50 wpm

Medical terminology

Phone etiquette

Scheduling

Education

High School Diploma/GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Centralized Scheduler

2 days ago Requisition ID: 2838

This position is responsible to operate a well-organized, courteous, and efficient centralized scheduling department.

Essential Duties and Responsibilities:

• Manages a multi-line phone with high volume of incoming calls while maintaining a calm, professional tone.
• Coordinates schedule and insurance verification responsibilities based on patient/physician request, availability of appointment times and required pre-procedure preparation.
• Provides accurate information on patient preparation requirements and any special instructions to assure minimal inconvenience to the patient.
• Procures all necessary information to allow pre-registration of the patient, insurance verification, and pre-authorization for procedures.
• Enters scheduling data and information into the system.
• Manages/coordinates multiple scheduling books accurately with all necessary information.

Education: High School Diploma/GED required.

Additional Experience Preferred

• Must have knowledge of medical terminology as it relates to all outpatient procedures and diagnostic imaging procedures.
• Must have effective interpersonal patient contact and outstanding communication skills.
• Must have good computer skills – able to type 50 wpm or more.
• Must have a good working knowledge of hospital scheduling procedures.
• Must have a working knowledge and understanding of coding, insurance verification, and/or pre-authorizations.
• (demonstrated through experience)