Patient Services Representative II, Pain Management

Sutter Health; Santa Barbara (CA); Presencial; USD 35 000 - 50 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Benefits

Resumo da oferta

Sutter Health is seeking a front-desk patient services associate to greet patients, verify information, schedule appointments, and update EHRs. You will handle intake forms, collect payments, and ensure privacy and safety in a fast-paced outpatient setting.

The role requires a HS Diploma or GED, BLS certification, and about 1 year of relevant experience. Strong communication and teamwork are essential in this environment.

Qualificações

• HS Diploma or GED required.
• BLS certification (Basic Life Support) required.
• 1 year of recent relevant experience preferred.

Responsabilidades

• Greet and check-in patients entering the facility.
• Verify patient information and schedule appointments.
• Update Electronic Health Records (EHR).
• Assist with intake procedures and patient payments.
• Adhere to privacy regulations and safety procedures.
• Possibly orient other staff to the department.

Conhecimentos

Communication skills

Customer service

MS Office (Word/Excel/Outlook)

Data entry

EHR familiarity

Time management

Team player

Privacy compliance

Multitasking

Basic anatomy knowledge

Formação académica

HS Diploma or GED

Ferramentas

Microsoft Office Suite

Descrição da oferta de emprego

Organization

SC - Sansum Clinic

We are so glad you are interested in joining Sutter Health!

Position Overview

Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department.

Education

Job Description:

• HS Diploma or General Education Diploma (GED)

Certification & Licensure

• BLS-Basic Life Support Healthcare Provider

Typical Experience

• 1 year recent relevant experience

Skills And Knowledge

• General knowledge of surgical tools, procedures, views, and equipment.
• Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
• Basic understanding of human anatomy, physiology, pathology, and medical terminology.
• Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
• Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadlines.
• General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).
• Prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines.
• Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
• Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
• Build collaborates relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Job Shift

Days

Schedule

Full Time

Shift Hours

8

Days Of The Week

Monday - Friday

Weekend Requirements

None

Benefits

Yes

Unions

No

Position Status

Non-Exempt

Weekly Hours

40

Employee Status

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $25.68 to $35.94 / hour

The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.