Patient Services Representative

Hanker Systems, Inc.; Los Angeles (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Hanker Systems, Inc. in Los Angeles, CA is seeking a Patient Service Representative to support outpatient clinic operations.

The role requires handling patient check-ins, medical insurance details, referrals, and benefits while maintaining accuracy and patient-focused service. Qualified candidates have 2+ years in a medical office setting, flu vaccination compliance, and familiarity with Epic/CS-Link and medical terminology.

Qualifications

• HSD/GED or equivalent required.
• Flu vaccination required with no exceptions.
• Experience with medical insurance, referral processes, and benefit plans.
• Two years of recent outpatient clinic or medical office experience.
• Ability to read, understand, and respond to detailed instructions.
• Two+ years as a Patient Service Representative.
• Experience with CS-Link or Epic systems.
• Understanding of medical terminology.

Job description

Required Qualifications

• HSD/GED
• Flu vaccination (no exceptions/no declinations)
• Experience with medical insurance, referral processes, and benefit plans
• 2 year of recent experience working in an outpatient clinic or medical office setting
• Ability to read, understand, and respond to detailed oral and written instructions
• 2+ years recent experience working as a Patient Service Representative
• Experience with CS-Link/Epic
• Understanding of medical terminology