Patient Services Representative

Talentify; Los Angeles (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

US Tech Solutions in Los Angeles is seeking a Patient Service Representative to join a busy outpatient clinic at 8635 W 3rd St Ste 465W.

Greet patients, check in/out, collect co-pays, verify demographics in CS-Link/Epic, schedule appointments, process referrals and authorizations, and manage patient communications.

Requirements: HSD/GED, 1 year of outpatient clinic experience, ability to follow detailed instructions; EPIC experience and CS-Link proficiency preferred.

Qualifications

• HSD/GED.
• Flu vaccination (no exceptions/no declinations).
• Experience with medical insurance, referral processes, and benefit plans.
• 1 year of recent experience working in an outpatient clinic or medical office setting.
• Ability to read, understand, and respond to detailed oral and written instructions.

Responsibilities

• Primary point of contact for patient relations in person and by phone.
• Greet patients and assist in resolving patient concerns and escalating as appropriate.
• Check patients in/out and collect co-payments, give receipts, and reconcile payments.
• Verify patient demographics and insurance information in CS-Link/Epic.
• Schedule appointments and complete patient registration.
• Process and track referrals and authorizations for various insurance types.
• Handle patient/provider correspondence.
• Explains polices, procedures, or services to patients.
• Sanitize workspace using provided supplies and following department guidelines.

Skills

EPIC

Education

High School Diploma/GED

Tools

CS-Link

Epic

Job description

Duration: 3+ Months conract

Job Description

Location: 8635 W 3rd St Ste 465W Los Angeles, CA 90048

Float: Infectious Diseases with float to Neurology

Schedule: M – F 8-4:30 or 8:30-5:00

Responsibilities

• Primary point of contact for patient relations in person and by phone
• Greet patients and assist in resolving patient concerns and escalating as appropriate
• Check patients in/out and collect co-payments, give receipts, and reconcile payments
• Verify patient demographics and insurance information in CS-Link/Epic
• Schedule appointments and complete patient registration
• Process and track referrals and authorizations for various insurance types
• Handle patient/provider correspondence
• Explains polices, procedures, or services to patients
• Sanitize workspace using provided supplies and following department guidelines

Experience

• HSD/GED
• Flu vaccination (no exceptions/no declinations)
• Experience with medical insurance, referral processes, and benefit plans
• 1 year of recent experience working in an outpatient clinic or medical office setting
• Ability to read, understand, and respond to detailed oral and written instructions

Preferred Qualifications

• 2+ years’ recent experience working as a Patient Service Representative
• Experience with CS-Link/Epic
• Understanding of medical terminology

Skills

• EPIC

Education

• High School Diploma/GED

About US Tech Solutions

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.