Patient Access Representative

Talentify; Los Angeles (CA); On-site; USD 25,000 - 34,000; Full time

Job summary

US Tech Solutions is recruiting a Patient Service Representative for an outpatient clinic in Los Angeles, CA. The role focuses on in-person and phone patient relations, greeting and assisting with concerns, and handling registrations and payments.

Responsibilities include verifying demographics, managing referrals, and communicating policies to patients. Experience with CS-Link/Epic is preferred; fluency with medical terminology is beneficial.

Qualifications

• High School Diploma or GED required.
• Flu vaccination required.
• Experience with medical insurance, referral processes, and benefit plans.
• 1 year of recent experience working in an outpatient clinic or medical office setting.
• Ability to read, understand, and respond to detailed oral and written instructions.

Responsibilities

• Primary point of contact for patient relations in person and by phone.
• Greet patients and assist in resolving patient concerns and escalating as appropriate.
• Check patients in/out and collect co-payments, give receipts, and reconcile payments.
• Verify patient demographics and insurance information in CS-Link/Epic.
• Schedule appointments and complete patient registration.
• Process and track referrals and authorizations for various insurance types.
• Handle patient/provider correspondence.
• Explains polices, procedures, or services to patients.
• Sanitize workspace using provided supplies and following department guidelines.

Education

High School Diploma/GED

Tools

EPIC

Job description

Duration: 3+ Months contract

Job Description

Location: 8631W. 3rd. Street, Los Angeles, CA 90048
Float Location: 1922 Hillhurst Ave, Los Feliz, CA (rare)
Schedule: 8 hours between 06:00-17:00

Responsibilities

• Primary point of contact for patient relations in person and by phone
• Greet patients and assist in resolving patient concerns and escalating as appropriate
• Check patients in/out and collect co-payments, give receipts, and reconcile payments
• Verify patient demographics and insurance information in CS-Link/Epic
• Schedule appointments and complete patient registration
• Process and track referrals and authorizations for various insurance types
• Handle patient/provider correspondence
• Explains polices, procedures, or services to patients
• Sanitize workspace using provided supplies and following department guidelines

Experience

• HSD/GED
• Flu vaccination (no exceptions/no declinations)
• Experience with medical insurance, referral processes, and benefit plans
• 1 year of recent experience working in an outpatient clinic or medical office setting
• Ability to read, understand, and respond to detailed oral and written instructions

Preferred Qualifications

• 2+ years' recent experience working as a Patient Service Representative
• Experience with CS-Link/Epic
• Understanding of medical terminology

Skills

• EPIC

Education

• High School Diploma/GED

About US Tech Solutions

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.