Patient Services Coordinator - Outpatient Front Desk

Talentify; Los Angeles (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

US Tech Solutions in Los Angeles is seeking a Patient Service Representative to join a busy outpatient clinic at 8635 W 3rd St Ste 465W.

Greet patients, check in/out, collect co-pays, verify demographics in CS-Link/Epic, schedule appointments, process referrals and authorizations, and manage patient communications.

Requirements: HSD/GED, 1 year of outpatient clinic experience, ability to follow detailed instructions; EPIC experience and CS-Link proficiency preferred.

Qualifications

• HSD/GED.
• Flu vaccination (no exceptions/no declinations).
• Experience with medical insurance, referral processes, and benefit plans.
• 1 year of recent experience working in an outpatient clinic or medical office setting.
• Ability to read, understand, and respond to detailed oral and written instructions.

Responsibilities

• Primary point of contact for patient relations in person and by phone.
• Greet patients and assist in resolving patient concerns and escalating as appropriate.
• Check patients in/out and collect co-payments, give receipts, and reconcile payments.
• Verify patient demographics and insurance information in CS-Link/Epic.
• Schedule appointments and complete patient registration.
• Process and track referrals and authorizations for various insurance types.
• Handle patient/provider correspondence.
• Explains polices, procedures, or services to patients.
• Sanitize workspace using provided supplies and following department guidelines.

Skills

EPIC

Education

High School Diploma/GED

Tools

CS-Link

Epic

Job description

US Tech Solutions in Los Angeles is seeking a Patient Service Representative to join a busy outpatient clinic at 8635 W 3rd St Ste 465W.

Greet patients, check in/out, collect co-pays, verify demographics in CS-Link/Epic, schedule appointments, process referrals and authorizations, and manage patient communications.

Requirements: HSD/GED, 1 year of outpatient clinic experience, ability to follow detailed instructions; EPIC experience and CS-Link proficiency preferred.