Patient Services Representative

Envision Eye Care; Bristol (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Envision Eye Care in Bristol, TN is seeking a friendly Patient Services Representative to greet patients, schedule appointments, and handle inquiries with warmth and professionalism.

You will coordinate with clinical staff to ensure timely care, manage patient records, and oversee smooth check-in and check-out, maintaining an energetic, welcoming atmosphere. The schedule runs Monday through Friday, 8 am to 5 pm, with evenings and weekends free.

Qualifications

• Strong communication abilities for interactions with patients and staff.
• Excellent organizational skills for appointments and records.
• Customer-focused attitude to create a welcoming environment.

Responsibilities

• Greet patients with warmth and professionalism.
• Schedule appointments and manage inquiries.
• Assist in processing patient information and check-in/check-out.
• Coordinate with clinical staff to ensure timely care.

Skills

Communication

Organization

Patient care

Adaptability

Job description

What it's like to be a Patient Services Representative

As a newly appointed Patient Services Representative at Envision Eye Care, you can expect a day filled with meaningful interactions and varied responsibilities. Your primary role will include greeting patients with warmth and professionalism, scheduling appointments, and managing patient inquiries effectively. You will assist in processing patient information and ensuring a smooth check-in and check-out process, all while maintaining a respectful and energetic atmosphere. Daily tasks may also involve coordinating with clinical staff to ensure patients receive timely care and addressing any concerns with a positive attitude. Your schedule will be structured from Monday through Friday, 8 am to 5 pm, allowing you to enjoy evenings and weekends free.

This is an opportunity to thrive in a dynamic environment while making a difference in patients\' lives.

What we're looking for in a Patient Services Representative

To thrive as a Patient Services Representative at Envision Eye Care, you\'ll need a blend of essential skills that prioritize patient care and enhance team dynamics. Strong communication abilities are crucial, as you\'ll interact with a diverse range of patients and staff daily. Excellent organizational skills will help you manage appointments and patient records efficiently, ensuring a smooth workflow in our busy eye care center. A respectful demeanor and a customer-focused attitude are vital for creating a welcoming environment that fosters trust and satisfaction.

Additionally, adaptability and problem-solving skills will be important as you navigate various patient scenarios and inquiries. A positive outlook and team-oriented mindset will contribute to our energetic culture, allowing you to collaborate effectively with colleagues while driving high performance in every interaction. Your humbly confident approach will make a lasting impact on both our patients and the overall practice.

Ready to join our team?

If you think this job is a fit for what you are looking for, great! We\'re excited to meet you!