Patient Services & Rehab Support Specialist

St. Tammany Health System; Folsom (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

St. Tammany Health System in Covington, LA, seeks a friendly front desk/administrative assistant for the outpatient rehab department.

You will greet patients and visitors, direct them to the appropriate therapist, and ensure smooth check-in and wait times in a welcoming environment. In this role you will schedule patients, verify information, copy insurance cards for HIM and Business Office, answer phones, and support therapists with clerical tasks.

Qualifications

• High school diploma required.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Experience with EPIC is a plus.

Responsibilities

• Greet and direct patients and visitors to the outpatient rehab department.
• Schedule patients and manage front desk flow to avoid delays.
• Record patient information and copy insurance cards for HIM and Billing.
• Answer phones promptly and distribute messages.
• Assist therapists and supervisors with clerical tasks as needed.

Skills

Customer service

Communication

Microsoft Office

Attention to detail

Education

High school diploma

Tools

EPIC

Job description

St. Tammany Health System in Covington, LA, seeks a friendly front desk/administrative assistant for the outpatient rehab department.

You will greet patients and visitors, direct them to the appropriate therapist, and ensure smooth check-in and wait times in a welcoming environment. In this role you will schedule patients, verify information, copy insurance cards for HIM and Business Office, answer phones, and support therapists with clerical tasks.