Patient Access & Scheduling Specialist

St. Tammany Parish Hospital; Dumas (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

St. Tammany Health System in Covington, LA is seeking a Patient Access Representative to greet and register patients, verify insurance, collect copays and balances, and schedule appointments with accuracy and courtesy.

This role supports smooth patient flow and adheres to privacy rules under HIPAA. The position emphasizes professional communication, the ability to work in a fast-paced environment, and strong teamwork across the office to ensure a positive patient experience and efficient care

Qualifications

• Must be able to operate a computer, copier and fax machine.
• Must possess good communication skills and a great deal of patience.
• Medical office experience preferred.
• Should have previous medical terminology.
• Must be willing to learn all aspects of the office and be a team player.
• Must be able to work well with others in a very busy environment.
• Must maintain a professional demeanor at all times.

Responsibilities

• The Patient Access Reps. are primarily responsible for completing an efficient and organized check in/out for the patients.
• Ensuring throughput and customer service are top priorities.
• Schedule appointments and verifying insurance during registration as appropriate.
• Collecting accurate information from patients while ensuring confidentiality of this information and that the patients are aware of their rights as determined by HIPAA regulations and company policy.
• To answer multi line phones and direct all calls in a polite and courteous manner.
• To collect copayments and patient balances.
• To scan or file all documents into the Medical Record as needed.

Skills

Computer skills

Communication skills

Patience

Medical terminology

Team player

Medical office exp

Education

High School Diploma

Job description

St. Tammany Health System in Covington, LA is seeking a Patient Access Representative to greet and register patients, verify insurance, collect copays and balances, and schedule appointments with accuracy and courtesy.

This role supports smooth patient flow and adheres to privacy rules under HIPAA. The position emphasizes professional communication, the ability to work in a fast-paced environment, and strong teamwork across the office to ensure a positive patient experience and efficient care