Patient Access Specialist: Registration & Scheduling

St. Tammany Health System; Covington (LA); On-site; USD 30,000 - 38,000; Full time

Job summary

St. Tammany Health System in Covington, LA is seeking a Patient Access Representative to ensure efficient check-in/out, accurate data collection, and responsive customer service.

You will schedule appointments, verify insurance, collect copays, and scan documents, working Monday through Friday 8am–5pm in a busy, patient-centered environment, with a focus on HIPAA compliance and patient rights.

Qualifications

• Must be able to operate a computer, copier and fax machine.
• Must possess good communication skills and a great deal of patience.
• Medical office experience preferred.
• Should have previous medical terminology.
• Must be willing to learn all aspects of the office and be a team player.
• Must be able to work well with others in a very busy environment.
• Must maintain a professional demeanor at all times.

Responsibilities

• Complete efficient and organized check in/out for patients.
• Schedule appointments and verify insurance during registration.
• Collecting accurate information from patients while ensuring confidentiality and HIPAA compliance.
• Answer multi-line phones and direct calls in a polite and courteous manner.
• Collect copayments and patient balances.
• Scan or file all documents into the Medical Record as needed.

Skills

Effective communication

Patience

Team player

Computer literacy

Medical terminology

Education

High School Diploma or GED

Job description

St. Tammany Health System in Covington, LA is seeking a Patient Access Representative to ensure efficient check-in/out, accurate data collection, and responsive customer service.

You will schedule appointments, verify insurance, collect copays, and scan documents, working Monday through Friday 8am–5pm in a busy, patient-centered environment, with a focus on HIPAA compliance and patient rights.